Online store users who wish to place an order should previously be registered on the online store as described below (submit a username and password) so that they can be recognised and identified by the store for reasons of transactions security in the future.
To place an order, users may submit the special online store form (shopping basket) where they can include all products and services they wish to buy. The order is not binding for the company before it is accepted as set out below. Prior to placing an order the customer is notified about the terms of sale and the customer in order to transmit his order previously states by clicking the button “I have read and I accept all the Terms of use unconditionally” that he has expressly received knowledge and accepts the data below that are made known to him through the order and the special link, i.e.:
The features of the goods and services he ordered as these are described in the pages of the store he visited and arise from the use of the relevant links in his electronic order that he must use to check all relevant features prior to sending the order so that he shall have no doubt whatsoever about the features and qualities of the products and services ordered.
The customer’s failure to be adequately informed shall in no way burden the Company but shall constitute his exclusive responsibility.
The total price of goods or services included in the order, including VAT and all other fees, as set out in the order and all additional charges for dispatch, delivery, installation (that are also included in the order) and all other costs. When these charges may not be reasonably calculated in advance, the fact that such additional charges may be required is also made known in the order and the customer is obliged to be informed prior to transmitting the order.
The products’ prices that are written on the electronic page of each product are always the final prices (including the corresponding VAT) and apply for sale by the online store and delivery of products by dispatching them to the customer. The prices on the page presenting each product on the online store do not include dispatch costs that are calculated in the order page in accordance with the relevant charges regulations of the relevant chapter of these terms below. In case that dispatch costs cannot be reasonably calculated in advance due to the particularity of the place of delivery, the reservation for additional dispatch costs is stated in the order form and these are calculated and made known to the customer and he is asked to accept them before the final acceptance of the order on behalf of the COMPANY by telephone communication and/or any other manner deemed fit by the Company.

You are informed about the availability of our products by the corresponding verbal/graphic indications posted on the page of each type of product on the online store. More specifically, the products are distinguished as available (with the indication “available”) and not available (with the indication “Not available”).
The COMPANY reserves its right to inform the customers in case a product becomes unavailable (after the placing of an order by the customer) about the possible time of delivery. In this case, within the context of good faith, if it is deemed that the delay renders the transaction uneconomic for the customer, the customer is entitled to unilaterally cancel the order with a written statement ( via email) and the order will be cancelled at no cost for the customer.
In addition, the various Products’ offers appearing on the online store (with the indications “New product”, “Special Offer”, “Last Items” or similar expressions) always apply until stocks are exhausted. Prices and products that bear the brochure marking or the Offer marking or are a limited time offer apply until stocks are exhausted and each customer can buy only one piece. Strict priority is kept for these items when executing orders. The Company is not liable at any time for any exhaustion of the above products.

Every order made by a user/customer is always followed within a short time-period by an automated email on behalf of the COMPANY confirming that the order has been received and repeating the order content. This email on behalf of the Company is only a confirmation that the order has been received with the content stated and in no case shall it constitute an acceptance of the order or a conclusion of the terms of sale. No amendment in the order or new agreement regarding the order shall be accepted unless it is made in writing and both sides accept it.
Confirmation that the order was received may also be given by phone as long as the customer consents and in case some item/s is/are not immediately available then an agreement is required as to the time of delivery as well.

After receiving an order and confirming its receipt, if the COMPANY confirms the availability of the item and the correctness of the order and the lack of any mistakes on the online store regarding the pricing of the items their features etc. it shall send a new email confirming that it accepts the order, its content, the sales contract and the anticipated time of delivery of the item as this was made known already prior to placing the order and only then the sale is considered to have been contracted and generates claims for both sides. If the issue of acceptance on behalf of the customer for additional dispatch costs is pending this is always agreed upon with the customer prior to the final approval of the order on behalf of the COMPANY via telephone and/or any other manner the Company deems necessary. In case the delivery area is not covered by the delivery network of the COMPANY, the customer is informed in advance about the delivery charges and undertakes all related obligations against the forwarding agent.
The COMPANY is released upon the delivery of the item to the forwarding agent selected/indicated by the customer. The COMPANY is in no case obliged, on the basis of the principle of good faith and the transactions practices, to accept an order and conclude a products or services sale that appear on the online store, due to a typographical or computer mistake and/or any mistake with the wrong price, i.e. a different price than the price that applies in accordance to its pricing policy for the said time period. In case that in an order such a mistake in the price is found only in part of the items ordered then the order shall apply normally for the rest of the items.
The dispatch of the order to be approved by the COMPANY constitutes a statement of acceptance and agreement regarding all the charges included in the order. If there is no agreement by the Company the customer is entitled to the reimbursement of that payment. Also in case of dispatch of products or services that were not ordered, their non-refusal or failure to be returned and the customer’s indifference shall in no case be interpreted as acceptance or willingness to buy them. In case the customer is asked to return them on behalf of the COMPANY and he does not deliver the returnable items within two (2) working days at the latest then this refusal on his part constitutes a statement of willingness to buy the items and the items are deemed sold to the customer and he must pay their value in cash.
The customer may also track the order either by phone at 7777776 or by email at [email protected]).

An order cancellation by a customer because he changed his mind is accepted only if the item has not been invoiced and given for dispatch on behalf of the COMPANY. Cancellation can be done by sending an email to the COMPANY on behalf of the customer. The customer must give accurate data of his order. Cancellation is not considered confirmed unless a relevant confirmation is sent on behalf of the COMPANY via email to the customer.
In case the customer, prior to cancelling an order has paid the value of his approved order and the COMPANY has already received it, then the COMPANY must within fourteen (14) calendar days return to the customer the value received in the manner that he made the payment (by reversing the amount in a bank account, paying cash etc.). In case a payment order has been given on behalf of the customer but the money have not been received by the COMPANY (as in the case of an order to charge a credit card but the Bank has not yet paid the price to the COMPANY) then the COMPANY is obliged with fourteen (14) working days to accelerate all actions and statements required towards all competent bodies (Bank etc.) in order to notify about the cancellation of the order and the obligation to reimburse all amounts charged to the customer. In this case the COMPANY shall be deemed to have legally fulfilled all its obligations and the cancellation of all charges shall be done in accordance with the terms of the contract between the customer and this third party (Bank etc.) and the COMPANY shall bear no responsibility in relation to the time of reimbursement or reversal of all relevant charges.

The customer may pay the price of the sale and the rest of the agreed charges and fees by charging a credit (Visa, MasterCard and Diners) or debit or prepaid card issued by any recognised Cypriot or foreign Bank that is accepted for transactions by the COMPANY.

Orders are accepted for product deliveries only within the territory of the Free State of Cyprus. Orders for products that appear in the online store with the indication “Available” are executed and the products are delivered within three to five (3-5) working days in all free areas of Cyprus, from the acceptance of each order by the COMPANY, within eight working hours (9:00 am – 5:00 pm) excluding Saturday, Sunday and holidays. Exceptionally, in cases of sending products to remote or inaccessible areas, delivery may take place after this deadline, however, the COMPANY is obliged to inform the customer in writing upon acceptance of the order of the delay in delivery due to this reason. Force Majeure: The COMPANY is not responsible for delays in the execution of the order (including delivery) due to cases that cannot be attributed to the fault of the COMPANY or are due to force majeure and therefore the COMPANY is entitled to an extension of the time for execution. Indicative examples may be strikes, terrorist acts, war, supplier / transport / production problems, currency fluctuations, government or legislative acts and natural disasters.

Home delivery

Deliveries to online shopping are made directly to your door!

Choose the delivery address and your order will be near you within 4-6 business days. *Terms apply.

*Delivery times may vary during holiday periods such as Christmas, Easter, and August, as well as during the Black Friday period.

FREE shipping for purchases over €30.

FREE SHIPPING & INSTALLATION on all home appliances***.

*Additional charges apply to remote areas. See more information here.

**Excluding air conditioners, island hoods, gas water heaters and water coolers that require connection to the direct water supply.

***Deliveries of household appliances are made to ground floor to 1st floor residences and to those with access to elevators. Delivery to the 1st floor in buildings without an elevator is possible only if the safety of our staff and the integrity of the products are not compromised. Delivery of products to the 1st floor (up to 10 steps) without the use of an elevator includes the following products: -Refrigerators whose dimensions do not exceed 185×60 cm. – Freestanding or built-in household appliances up to 85 cm high and 60 cm wide and weighing up to 80 kg. Devices exceeding the above dimensions/kilograms can be delivered to all floors, provided that there is an elevator that supports the dimensions and weight of the products. In all other cases, a lifting machine must be called, the cost of which is borne by the customer. SEE ALL INSTALLATION CHARGES HERE

Home appliances for recycling: In case you wish to recycle your old home appliance, you can inform the operator who will contact you to arrange an installation appointment.

Recycling bins in our stores for small appliances and batteries: You can also find recycling bins for small appliances and batteries in our stores below
RECYCLING BINS FOR SMALL APPLIANCES & BATTERIES
NICOSIA: 37 Kalamon, Strovolos, P.C. 2032
RECYCLING BINS FOR BATTERIES ONLY
LIMASSOL: 3 Makariou Avenue & Agias Fylaxeos, P.C. 3021
57 Kolonaki Avenue, Linopetra, P.C. 4103
LARNAKA: 32 Spyrou Kyprianou, (Parallel to Stratigou Timagia), P.C. 6058
PAFOS: 40 Ap. Pavlou Avenue, Kato Pafos, P.C. 8040

Air Conditioning & Home Appliance Delivery: The delivery time of air conditioning & home appliances does not fall within the next day delivery. The delivery time of home appliances ranges between 4-6 working days, while that of air conditioners between 10-15 working days.

*Please note that air conditioners cannot be delivered without an installation fee, unless you present an approved refrigerant license.
See the current provisions of the legislation, article 11, paragraph 7 HERE.
** There may be additional charges, which concern more difficult installations and cannot be calculated in advance.

*** Our company does not undertake drilling in concrete or stone walls and columns or beams.

**** All prices above include VAT.

The term installation includes the following services:

Unpacking the device.
Installation and connection of the air conditioner in a location indicated by the customer or appropriate based on the space (according to the necessary conditions).
Demonstration of use and explanation of basic functions and components.

Installation requirements:

The maximum distance between the indoor and outdoor units is 3 meters, which includes the air conditioner’s power supply cable and the water outlet pipes from the indoor unit.
All cables are covered with trunking, and the copper pipes are also individually coated with Armaflex and wrapped together with white adhesive tape.
In all air conditioners, the power supply must be connected to the Heater Switch, unless the customer wishes to use a 13Amp plug only for air conditioners from 9K – 12K BTU.
The water outlet pipe from the indoor unit extends to the ground along with the water outlet in Heating Mode, with the exception of high-rise buildings, where you will agree with the customer on site on its termination.
When holes are drilled in the wall for the passage of the pipes, they are filled with appropriate material.
It is necessary to “vacuum” the pipes before installing the air conditioners.

TV Installation & Channel Setup / TV Wall Mounting
The purchase of a television does not include installation, channel setup, or TV wall mounting of the device.
-TV installation on a table & channel setup service is available at an additional cost.
This service includes delivery of the TV, installation on a table, and channel setup by a technician.
-TV wall mounting service is also available at an additional cost.
This service includes delivery and mounting of the TV on the wall, or assembly on a trolley stand, by a technician.
The TV wall mount is not included in the price and is sold separately. You may add a wallmount to your order, or if you already have one, it can be installed at your premises.
Service charges will be displayed in your shopping cart during checkout.

SEE ALL OUR FACILITY CHARGES HERE

Only orders concerning the delivery of products within the territory of the Free Areas of the Republic of Cyprus are accepted. Orders of products appearing on the online store and indicated as “available” are executed and products are delivered within three to five  (3-5) working days in all the free areas of Cyprus as of the acceptance of each order by the COMPANY within the working hours (9:00 am – 17:00 pm) except Saturdays, Sundays and holidays. Exceptionally, in cases of dispatch of products in remote or difficult to access areas the delivery may take place after the lapse of this deadline, but the COMPANY is obliged to inform upon the acceptance of the order, the customer in writing about the delay in the delivery due to this reason.
Force majeure: the COMPANY shall not be liable for delays in the execution of an order (including delivery) that are due to circumstances that cannot be attributed to the liability of the COMPANY or are due to force majeure and therefore the COMPANY is entitled to extend the time period for the execution of the order. Some examples are strikes, terrorist acts, war, supplier/ transportation/ production problems, exchange rate fluctuations, governmental or legislative acts and natural disasters.

Before we deliver your products, make sure that your space complies with the following depending on the device you have chosen.

*Please note that if you do not have one of the following and the installer needs to visit your space again, there will be an additional charge. See the installation charges HERE

✓ IF IT IS A GROUND FLOOR/UPPER FLOOR RESIDENCE: (Up to the 1ST floor, the devices are transported without a lift. From the 2nd floor without a lift, they are transported by telescopic where there is an additional charge). See the charges here 

✓ MAKE SURE THAT: The space on the internal stairs of your house is more than 1.5 meters width and 1.80 height at all points, so that the appliances can be transported. The appliances are transported without a lift only up to the 1st floor. See the forklift charges here

✓ POWER: There must be power in the house and the check has been done by the EAC.

✓ DEVICE CABLE: There must be a cable passed through the placement points of the appliances – the cable of the appliances is 1.5 meters.

✓ HOBS / HOODS / OVENS: The countertop must be cut to the correct dimensions of the appliance.

✓ GAS STOVE: Our installers do not open holes in the wall to pass a gas hose. This procedure must have already been done by your own technician.

✓ CEILING HOODS: If the ceiling hood is to be installed in a false ceiling, the base must already be installed from the interior.

✓ BUILT-IN REFRIGERATORS & DISHWASHERS / CLOTHES WASHING MACHINES: The door of the built-in appliance must be cut and ready. Also there must be a provision for draining and supply close to the appliance (1.5 meters), concerning the dishwasher and clothes washing machines.

✓ WALL-MOUNTED TELEVISIONS: If it is plasterboard there must be wood on the back so that the television can be mounted.

✓ ANTENNA CABLE: Not included in televisions, purchased extra.

✓ GAS HEATERS & GARBAGE DISPOSALS: Delivered by courier without installation.

If we find during installation that the space doesn’t meet the required specifications, there may be an additional installation fee.

Specifically, for the delivery of cabinet-type refrigerators, side-by-side refrigerators, refrigerators over 1.85 m in height, washing machines with a capacity of 8 kg or more, as well as for floor-type air conditioners and all appliances weighing over 80 kg, regardless of the delivery location, the delivery of the item will be made to the ground floor of the address stated in the order, or to an upper floor only if transport is possible via an elevator.
If the customer wishes the item to be delivered to a floor without elevator access and a crane is required, they must select the crane delivery service when placing the order and bear the corresponding cost.
The delivery of items may be carried out either by the company itself or, following coordination between the company and the supplier of the item, by direct delivery to the address indicated by the customer.

The COMPANY reserves the right to reject and not accept orders that cumulatively meet the following conditions: -The customer specifies as the place of delivery an area outside the free areas of the Republic of Cyprus -The customer requests to settle the purchase price through the exchange of goods -The order concerns a product or products of large mass, indicatively weighing over 100 kg.
Conversely, the COMPANY is obliged to accept such an order if the customer agrees to an alternative method of payment, to be mutually agreed upon in writing between the parties.

The Company reserves the right to amend the methods, terms and prices of dispatch at will and without prior notice and is obliged to inform its potential customers about these changes by revising the present terms of use of the online store.

The delivery time of the products and services sold is set out in the order depending on availability and is confirmed in the acceptance of the order on behalf of the COMPANY. Unless the contracting parties have otherwise agreed as to the time of delivery, the merchant delivers the goods by transferring the natural possession or control of the goods to the consumer without any unjustified delay but definitely within thirty (30) days as of the conclusion of the contract. In case such time is not agreed upon and confirmed for any reason in the manner stated above, the delivery shall take place at the latest within thirty (30) days as of the acceptance of the order and the drawing up of the sales contract. In case of an extraordinary and unpredictable obstacle that the Company may face as regards the delivery of a product/products, the latter is entitled to postpone the delivery of the total or part of the products and services sold only once by a written statement (email) to the customer (and a parallel communication by phone) as long as the total waiting time, including the postponement does not exceed thirty (30) days as of the time of the approval of the order and the drawing up of the sales contract.
In case the thirty-days (30) deadline is exceeded due to an impediment or inability of the COMPANY to carry out the delivery to the customer, only then is the customer entitled if he so wishes to determine a new second deadline for delivery in excess of thirty (30) days (such new deadline is not required if the COMPANY refuses to deliver in general or if the delivery served the interest of the customer only if it was made within the legal deadline of the relevant products of thirty (30) days and the customer had informed the COMPANY about this). If the additional deadline set by the customer is not observed either, then the customer may file a complaint about the sales contract regarding the items that are delayed while the rest of the order is executed normally.

Home delivery

Online shopping deliveries are made directly to your door!

Select your delivery address and your order will be with you within 4-5 working days. *Conditions apply.

FREE transport for purchases over €30.

FREE SHIPPING & INSTALLATION on all home appliances***.

*Surcharges apply for remote areas. Find more information HERE

**Excludes air conditioners, island hoods, gas water heaters and water coolers that need to be connected to the direct water supply.

***Deliveries of household appliances are made to ground floor up to 1st floor residences and to those with access to elevators. Delivery to the 1st floor in buildings without a fire extinguisher is only possible as long as the safety of our staff and the integrity of the products are not compromised. The delivery of products to the 1st floor without the use of an elevator includes the following products: – Refrigerators whose dimensions do not exceed 185×60 cm. – Free-standing or built-in household appliances up to 85 cm high and 60 cm wide and weighing up to 80 kg. Devices exceeding the above dimensions/kg can be delivered to all floors, provided there is a lift, which supports the dimensions and weight of the products. In all other cases, a lifting machine must be called, the cost of which is borne by the customer. SEE ALL INSTALLATION CHARGES HERE

Delivery of Air Conditioners & Home Appliances: The delivery time of air conditioners & home appliances does not interfere with next day delivery. The delivery time for household appliances varies between 4-5 working days, while for air conditioners between 10-15 working days. *Delivery times may vary during holiday periods such as Christmas, Easter and August, as well as Black Friday.

Air Conditioner Installation Fee:
SEE ALL OUR INSTALLATION CHARGES HERE

On our website, you can redeem a Coupon during the checkout process.
Please note that you can use only one coupon per shopping cart.
Unfortunately, at this time, Gift Cards cannot be redeemed for online purchases and may only be used in our physical stores.